Order Cancellation Policy
At Relayflix, we strive to provide high-quality services to our customers. We understand that sometimes situations arise where customers may need to cancel their orders. This policy outlines the procedures for cancelling an order with us.
You may request to cancel your order by contacting our customer support team. You can reach our customer support team through the contact information provided on our website. We will process your cancellation request as soon as possible.
Cancellation fees may apply depending on the type of service or product that you have purchased. These fees may be deducted from the refund amount or charged separately. We will inform you of any applicable cancellation fees at the time of cancellation.
Refunds will be issued for cancelled orders as per our refund policy. We may deduct any applicable cancellation fees from the refund amount. We will process your refund as soon as possible and will inform you of the timeline for the refund.
Changes to this Policy
We reserve the right to update this policy at any time. We will notify you of any material changes by posting a notice on our website or by sending you an email.
If you have any questions or concerns about our order cancellation policy, please contact our customer support team. We will be happy to assist you.